At Fitty, your privacy matters. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our fitness and social platform. By using Fitty, you agree to the practices described below.
1. Information We Collect
Fitty collects only the information necessary to provide a personalized and secure experience. This includes:
Personal Information such as your name, email address, and birthday, which help personalize your profile and calculate age-based fitness insights.
Social Information such as posts, comments, and reactions you choose to share publicly on your timeline or within topics.
Private Messages messages exchanged through Fitty'schat feature are confidential; we do not read, access, or monitor private conversations.
Technical Data including device details, app logs, usage statistics, and performance diagnostics used to enhance reliability and user experience.
2. How We Use Your Information
We use your information to enhance your experience and maintain Fitty's functionality:
Create and manage your account
Provide personalized fitness insights and activity recommendations
Enable community interactions, such as posting, commenting, and reacting
Send updates, reminders, and Fitty-related marketing messages
Maintain platform safety, performance, and security
We do not sell, trade, or share your personal data with third parties.
3. Public and Private Content
Public Posts: content shared under public topics or timelines can be viewed by other users.
span class="flex-shrink-0 w-5 h-5">
Private Messages: all private conversations are strictly confidential. Fitty does not access or monitor them.
Please be mindful of the information you choose to make public.
4. Payment Processing
Fitty uses Stripe, a trusted third-party payment processor, to handle secure transactions:
We do not collect, store, or access any payment data or credit card information.
All payment information is handled directly by Stripe according to its security standards.
Once a purchase is made, all payments are final and non-refundable.
5. Customer Support and Reports
Fitty integrates with ClickUp to manage user reports and support tickets:
Submitting a report sends your name, email, and report description securely to ClickUp.
This system helps track and resolve issues efficiently while keeping your information protected.
6. Data Security
Your privacy and data protection are our top priorities. Fitty uses:
Two-Factor Authentication (2FA) for secure logins
Encryption and industry-standard safeguards to protect stored data
Regular system updates to prevent unauthorized access or misuse
7. Data Retention and Deletion
Your information remains stored while your account is active. When you delete your Fitty account:
All associated personal details, posts, and messages are permanently deleted
Deleted data cannot be recovered
8. Your Rights
You have full control over your information:
Access, edit, or delete your personal data
Remove any content you’ve shared
Permanently delete your account
Unsubscribe from marketing communications
Manage your preferences via the Support section in your Fitty dashboard.
9. Policy Updates
Fitty may update this Privacy Policy to reflect new features or legal requirements. Significant updates will be communicated through the app or dashboard.
10. Contact and Support
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us through the Support section of your Fitty dashboard.